Training & Support

Training & Support

As part of the rollout and implementation of the People Portal, we have developed training collateral and support to help you make the transition from ESS/MSS to the new system.

Training Collateral

• All Training Collateral is being held on the People Portal SharePoint site via AmeyWorld. You can access the site via the links on this page.
• Lunch & Learn sessions for both Managers and Employees – sessions are recorded for convenience.
• Employees will have access to step-by-step user guides that provide detailed instructions on navigating the new system and utilising its features effectively. 
• If you do not have access to AmeyWorld you are encouraged to speak to your People Manager who will be equipped to provide assistance.

Support

• Each Business Unit at department / contract level has trained ‘Business Super Users’ to provide first line support to colleagues. If you are unsure who your Super User is, please contact your People Manager.
• The People Services team will be helping your manager and local Super Users in delivering training sessions on the People Portal.
• If after this you have any queries that your manager or Super User cannot answer, you can also contact People Services at PeopleServices@amey.co.uk