Pay/ Payslip

Who: Employees should review all payments made to them.

What: Your pay has a number of elements and is also impacted by statutory requirements:

• Contractual basic pay paid in the current month, the pay stated in your contract of employment, paid at the frequency outlined in your terms and conditions.
• Variable adhoc pay for overtime, productivity, additional activities etc, paid a month in arrears.
• Sacrificed pay - pay that you sacrifice for certain benefits, for example pension, purchased leave, cycle to work. 
• Negative pay - pay that you trade for certain benefits, for example dental insurance and gym membership.
• Deductions from pay - this may be due to a student loan or court order.
• Statutory deductions from pay - these are payments of tax and national insurance.

For more information on understanding your payslip, see our Payslip Glossary via the link on this page.

Where changes are made to your pay the approved change must be received by the People Services deadline of the 12th of the month.  The approval of an adhoc payment must be received by the People Services deadline of the 6th of the month.  When an approval is received after the deadline, the backdated change and/or payment will be processed in the following month. 

Changes that impact your statutory deductions are provided by an automatic feed from HM Revenue and Customs (HMRC).  People Services must, by law, apply any change submitted by the HMRC.

Why: Only by checking payments made to you, can you be certain they are correct and the correct level of deductions have been applied.    

When: You should review your pay at the point each payment is made:

• If you are paid monthly you will be paid on the last working day of the month. 
• If you are paid 4 weekly, for the year 2023/24 you will be paid every 4 weeks commencing 13/01/2023.

How: Access your payslip via People Portal or review on delivery to ensure that you understand the content. A How To Guide can be requested from People Services. Raise with your People Manager whether an approval for a change in pay or adhoc payment was issued to People Services by the required deadline.  Also, review any documentation issued to you by HM Revenue and Customs.

​​​​​​​​​​​​​​Our SLA commitment:

• All changes to pay or approval for adhoc payments, received by the People Services deadline, will be processed in the month they are received.
• Payslips will be available online, via People Portal, a minimum of 4 days prior to pay day.
• For employees who do not have access to People Portal, a paper payslip will be issued, to be received by pay day.  Receipt is dependent upon People Portal holding your current address and Royal Mail service delivery.
• ​​​​​​​All pay queries will be responded to within 3 working days.